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2020 sure threw a curveball at us, and the abrupt closure of workplaces meant businesses had to reevaluate their talent acquisition process and recruiting strategies as we headed into 2021. Storefronts went dark, and exisiting trends in remote work, as well as the use of artificial intelligence for talent acquisition accelerated.

As this new era of remote work changed the way our 'normal' work day looks, HR professionals needed to rethink their exisiting talent acquisition strategy in order to keep pace with the emerging trends, as the pandemic changed the paying field for recruiters.

Remote Work Stigma

Prior to the pandemic, there was a perception that working from home is less productive than office-working, and employee's slack off.

However, as workers were encouraged to work from home to lessen the spread of the virus, many employee's found themselves quickly adjusting to the new trend, and even admitted that they weren't wasting time browsing the internet or chatting to co-workers, which they were more inclined to do in the office environment.

Consequently, the stigma associated with working from home pre-COVID-19 has disappeared.


Reimagining the Workplace: Remote Work Culture

What we thought were “short term” working adjustments due to lockdowns and quarantines may not be as short term as we had first anticipated.

The new "working from home economy" meant tens of millions around the world worked from home, accelerating a workplace experiment that had struggled to gain traction pre-pandemic. According to a survey conducted by Stanford economists, this new era of working is likely to continue long past the Covid-19 pandemic.

While it wasn't exactly a seamless transition for everyone, the switch to working from home was an essential move for businesses in order to stay afloat as lockdowns forced the economy to slow down. In fact, home office has become a critical weapon in the fight against COVID-19 –, as well as future pandemics.

And it turns out that it wasn't all bad news for the employees.

Out of the employee's who are currently working from home the majority of the time due to the pandemic, over three quarters of them reported that the transition to 'home-officing' wasn't difficult.

Furthermore, they reported that it wasn't difficult for them to complete tasks and stay motivated while being stuck at home.


What is Recruiting Software?

Recruiting software is software which helps recruiters and talent acquisition professionals optimise their hiring process by streamlining and/or automating parts of the recruitment process.

This includes screening candidates, assessing the talent pool to find the top talent, to scheduling interviews and even conducting AI interviews and personality assessments.


When to Implement Recruitment Software



Sourcing helps recruiters and human resources find and attract a relevant candidate for open job position.

The goal of sourcing is to collect relevant data about qualified candidates, such as names, titles and job responsibilities.

With the help of artificial intelligence, recruitment teams have the ability to automatically source additional candidate information from publicly available data from the internet.

This allows for the recruiter to save time searching for candidate information manually, and the extra information can help employers to ensure precise job fit for future employees.



Screening during the hire process determines if a job candidate is the right fit for the role which they applied for. Artificial intelligence helps recruiters save time during their screening processes with ATS (Applicant tracking system).

AI driven ATS can help source the best candidate pool for resume screening and find quality talent for companies, without compromising on speed or quality.

To the relief of hiring managers, AI and machine learning tools are allowing recruiters to save time on the low-value, high-volume recruiting tasks that continue to monopolise their time and attention, and focus on building genuine connections with candidates.

Furthermore, the data driven technology can help recruiters make more calculated decisions that are backed by data from the artificial intelligence.

Machine learning can add new data to recruiters intuitive readings of a candidate's personality, and thus help narrow down the candidate pool and help them find the better fit for the role.


Scheduling and communication with candidates

Maybe one of the most tedious and time consuming tasks for hiring managers is scheduling and coordinating interviews with the various candidates.

Artificial intelligence presents a way for recruitment teams to streamline communication and eliminate chances of double booking and other complications during the scheduling process.

Not only does this keep candidates engaged and informed throughout the hiring process, but it also ensures a more positive candidate experience and can improve a companies hiring rate.



A companies onboarding technique has significant impact on the retention rate of new employees. According to a recent study by Glassdoor, a strong onboarding process can improve new hire retention by as much as 82%.

Furthermore, an efficient onboarding experience can also improve productivity by as much as 70%. Assimilating artificial intelligence during this process helps make the transition as smooth as possible for new employees exiting the hiring funnel.


Benefits of Adding Artificial Intelligence in the Talent Acquisition Process


Allowing recruiters to focus on the human side of the job

  • Implementing automation to do the the repetitive tasks in the hiring process gives recruiters the ability to create meaningful relationships with candidates and essentially focus on the more human side of the job.

Increasing efficiency

  • By using AI powered tools based on machine learning algorithms, AI driven ATS can help source the best candidate pool for resume screening and find quality talent for companies, without compromising on speed or quality. 
  • Discrimination based on race, gender, disability etc. continue to distort recruiters hiring decision, and recruiters may make hiring decisions stemmed from subconscious emotion, perception and stereotypes.
    By allowing machine learning algorithms to learn only the variables that improve their predictive accuracy, recruiters can ultimately be assisted by the data provided by the artificial intelligence to assist their talent acquisition process. 

    Eliminating bias

  • To read more about artificial intelligence reducing bias during the recruitment process, click here to read our blog.


Want to Experience How AI Can Be Used in Recruiting?

As companies are developing plans for more work from home options beyond the pandemic, talent acquisition leaders and recruiting staff are faced with the challenge of identifying top talent with a different strategy.

Artificial intelligence and data driven technology creates a way for a company to quickly and efficiently identify qualified candidate profiles to fill open positions, without compromising on the quality of hire and ensuring positive candidate experience.

Retorio's video-based personality assessment uses artificial intelligence to help organizations find candidates with the right personality, talent and skills.

Such talent acquisition tools like Retorio automate the myriad workflow steps in the recruiting process with distinct inputs and outputs like screening, sourcing and assessment to ultimately help recruiters find talent with ease in this new era of working.


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Written by Briah

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