This version is a translation of the German original version on Retorio’s homepage: www.retorio.com/privacy-policy for convenience purposes.
Privacy Policy
Status June 2021
1. Name and address of the person responsible
The responsible person within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:
Retorio GmbH
Gaisbergstr. 11
81675 Munich
Germany
2. Contact details of the data protection officer
The data protection officer of the data controller is:
DataCo GmbH
Dachauer Street 65
80335 Munich
Germany
+49 89 7400 45840
3. Information on data processing independent of the platform
1. scope of the processing of personal data
Irrespective of the visit to the website or platform, Retorio GmbH processes personal data:
Your personal data will be processed in our CMS HubSpot of HubSpot Inc, 2nd Floor, 25 First Street, Cambridge, MA 02141, USA after successful conclusion of the contract. In the process, the data is transferred to servers of HubSpot in the USA. Part of the order processing agreement with HubSpot are so-called EU standard data protection clauses (Art. 46 para. 2 p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU. A copy of the standard data protection clauses can be requested by sending us an informal email.
For more information on the processing of data by HubSpot, please click here: https://legal.hubspot.com/de/privacy-policy
We also use the service provider Chargebee of Chargebee Inc, 340 S Lemon Avenue #1537, Walnut, California 91789, USA (hereinafter: Chargebee) for invoicing purposes. Personal data may be processed as a result, including but not limited to account information (first name, last name, email, phone number, company address, billing address and IP addresses), billing information (first name, last name, email, phone number, billing address, shipping address and location), payment information (first name, last name, full PAN and credit card information), and other personal information voluntarily provided in the course of business. The personal data is transferred to a server of Chargebee in the USA and stored there. Part of the order processing contract with Chargebee are so-called EU standard data protection clauses (Art. 46 para. 2 p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU. A copy of the standard data protection clauses can be requested by sending us an informal e-mail.
As far as necessary for the fulfillment of the contract, data will be forwarded to further payment service providers (such as Stripe, Braintree, PayPal, or Adyen) or the credit institution in charge of the payment processing.
For more information on data processing by Chargebee, please visit: https://www.chargebee.com/privacy/
In addition, the following categories of recipients may exist, depending on the subject matter of the contract:
The use of HubSpot enables us to plan and manage our contact and customer management as well as marketing and sales activities.
The use of Chargebee enables us to manage recurring payments and subscriptions and to provide invoicing for services provided as part of the performance of the contract.
Other possible subcontractors are only engaged when necessary for the performance of the contract. These result from the corresponding assignments and order processing contracts.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a of the EU General Data Protection Regulation (DSGVO) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) p. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If there is a legal obligation to process personal data, Art. 6 para. 1 p. 1 lit. c DSGVO serves as the legal basis.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
You have the option to address your data subject rights at any time by sending an informal email to contact@retorio.com.
For more information on opt-out and removal options vis-à-vis Hubspot, please visit: https://legal.hubspot.com/de/privacy-policy
For more information on opting out and opting out of Chargebee, please visit: https://www.chargebee.com/privacy/
4. General information on data processing
On this page we inform you about the data protection provisions applicable in Retorio ("Platform"). The Platform is an offer of Retorio GmbH, Gaisbergstr. 11, 81675 Munich, Germany
Retorio enables customers and their clients or partners to use the following functionalities:
The provision of corresponding functionalities corresponds to the purposes of the processing. In addition, personal data is processed for the purpose of matching applicants, facilitating the search for as well as contacting by interested parties. Within the scope of data processing by the Retorio GmbH platform, no automated decision-making pursuant to Art. 22 (1) and (4) DSGVO takes place.
Please note that the respective employer is the data controller for the data processed in the context of a video recruiting process and voluntarily provided by the applicant. We will comply with requests regarding the processing of personal data if and to the extent required by the applicable legal provisions.
As a matter of principle, we only process personal data of our users to the extent that this is necessary for the provision of a functioning platform as well as our content and services. The processing of personal data of our users is regularly only carried out after the consent of the user or if a processing of personal data is necessary for the implementation of a contractual relationship. The following personal data may be processed through the use of our platform:
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) sentence 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. Blocking or deletion of the data shall also take place at the latest after a period of 6 months if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.
Depending on which modules are used by Retorio, different processors may be recipients of personal data if they take over a partial service of the processing process. Categories of recipients of personal data are in particular:
If recipients of personal data are located outside the EU or the EEA, Retorio GmbH actively creates suitable guarantees for legally compliant data transfer to third countries, e.g. by concluding standard data protection clauses in accordance with Art. 46 (2) lit. c DSGVO.
Customers of Retorio GmbH who use our platform for the above-mentioned purposes may independently process personal data of their customers by using Retorio. In this case, Retorio GmbH acts as a processor and not as a controller. In this case, we ask you to observe the relevant data protection provisions of your contact partner who independently process your personal data through the use of our platform.
You can object to the processing of your personal data at any time in writing or by sending an informal email to contact@retorio.com. All other rights for you as a data subject can also be addressed to this email address.
An objection may have the consequence that services from contractual relationships cannot be carried out further, should the processing of personal data be necessary for the provision of services.
5. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. right to information
You may request confirmation from the controller as to whether personal data concerning you are being processed by him.
If there is such processing, you can request information from the controller about the following:
You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.
2. right of rectification
You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
3. right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions:
Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to erasure
You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.
The right to erasure does not exist insofar as the processing is necessary
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.
6. right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.
The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
9. automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in 1 and 3, the controller shall take reasonable steps to safeguard the rights and freedoms of, and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
10. right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
6. Provision of the platform and creation of log files
Each time you access our platform, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
The platform is hosted using computing capacity of the service provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). The service provider can therefore gain access to the above-mentioned data. A corresponding order processing agreement has been concluded to ensure data protection-compliant use. The location of the website server is geographically in the EU or the EEA. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Hubspot is carried out on the basis of appropriate guarantees pursuant to Art. 46 et seq. DSGVO, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 para. 2 lit. c DSGVO. A copy of the standard data protection clauses can be requested by sending us an informal email.
The temporary storage of the IP address by the system is necessary to enable delivery of the platform to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files takes place in order to ensure the functionality of the platform. In addition, we use the data to optimise the platform and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f DSGVO.
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 p. 1 lit. f DSGVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the platform, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
The collection of data for the provision of the platform and the storage of the data in log files is absolutely necessary for the operation of the platform. Consequently, there is no possibility for the user to object.
7. Use of cookies
Our platform uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a platform, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the platform is called up again.
We use cookies to make our platform more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
We also use cookies on our platform that enable an analysis of the user's surfing behaviour. You can find more information on this in the explanation of plugins used in this data protection declaration.
2. purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of our platform for users. Some functions of our platform cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
We need cookies for the following applications:
The user data collected through technically necessary cookies are not used to create user profiles.
Analysis cookies are used to improve the quality of our platform and its content. Through the analysis cookies, we learn how the platform is used and can thus constantly optimise our offer. You can find more information on this in the explanation of plugins used in this data protection declaration.
The legal basis for the processing of personal data using analysis cookies is Art. 6 para. 1 p. 1 lit. a DSGVO.
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f DSGVO.
Cookies are stored on the user's computer and transmitted from it to our platform. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our platform, it may no longer be possible to fully use all functions of the platform.
If you use a Safari browser from version 12.1, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.
8. Registration
On our platform, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:
As part of the registration process, the user's consent to the processing of this data is obtained.
User registration and identification is required for the provision of certain content and services on our Platform. To activate and/or use some of our SaaS, you will need to create an account (the "Account"). We need this information to enable you to activate, manage or use your Retorio products and services. We may link your email address and other personal information (such as name, phone number and address) to your Account and access to our products or services through this.
The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a DSGVO if the user has given his consent.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
This is the case for the data collected during the registration process when the registration on our website is cancelled or modified.
As a user, you have the option of cancelling your registration at any time. You can have the data stored about you changed at any time. You can delete your account yourself in your account settings. In addition, you can address any data subject right by sending an informal email to contact@retorio.com.
9. Email contact
On our website, it is possible to contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.
The data is used exclusively for processing the conversation.
In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us in writing (see address) or by email to contact@retorio.com, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.
10. Geotargeting
We use the IP address and other information provided by the user (in particular postcode in the context of registration or ordering) for regional targeting (so-called "geotargeting").
Regional targeting is used, for example, to automatically show you regional offers or advertisements that are often more relevant to users. The legal basis for the use of the IP address and, if applicable, other information provided by the user (in particular postcode) is Art. 6 (1) lit. f DSGVO, based on our interest in ensuring more precise targeting and thus providing offers and advertising with higher relevance for users.
In the process, part of the IP address and the additional information provided by the user (in particular postcode) are merely read out and not stored separately.
You can prevent geotargeting by using, for example, a VPN or proxy server that prevents precise localisation. In addition, depending on the browser used, you can also deactivate location localisation in the corresponding browser settings (insofar as this is supported by the respective browser).
We use geotargeting on our platform for the following purposes:
Google Cloud CDN
On our platform, we use functions of the content delivery network Google Cloud CDN of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: Google Cloud CDN). A Content Delivery Network (CDN) is a network of regionally distributed servers connected over the internet to deliver content, especially large media files such as videos. Google Cloud CDN provides web optimisation and security services that we use to improve the load times of our platform and to protect it from misuse. When you access our platform, a connection is established to the Google Cloud CDN servers, e.g. to retrieve content. Personal data may be stored and analysed in server log files, in particular the user's activity (especially which pages have been visited) and device and browser information (especially the IP address and the operating system).
Further information on the collection and storage of data by Google Cloud CDN can be found here: https://policies.google.com/privacy?hl=de
The use of Google Cloud CDN features is for the delivery and acceleration of online applications and content.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The platform operator has a legitimate interest in the technically error-free presentation and optimisation of its platform - for this purpose, the server log files must be collected.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Information on objection and removal options vis-à-vis Google Cloud CDN can be found at: https://policies.google.com/privacy?hl=dede/privacypolicy/
12. Plugins used
Through the use of our plugins, some of your personal data is sent to the USA or other third countries outside the EU. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by our plugin operators takes place on the basis of appropriate guarantees pursuant to Art. 46 et seq. DSGVO, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data protection clauses can be requested by sending us an informal email.
We use plugins for various purposes. The plugins used are listed below:
Use of Instagram Plugin
We use plugins of the Instagram service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and its representative in the Union Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as: Facebook). The integrated Instagram buttons are used by us to enable a link to our Instagram profile. A widget is also integrated, which enables us to display certain photos and videos from our Instagram profile in our online presence. When you visit a page of ours that contains such a plug-in, your browser establishes a direct connection to a Facebook server. The content of the plug-ins is transmitted directly to your browser and integrated into the online presence. In the process, data is automatically transmitted to Instagram and stored on their servers. This transmitted data includes connection data (such as your IP address, date and time, the URL called up) as well as the browser used and the operating system.
Your visit to our pages can thus be tracked by Instagram, even if you do not actively use the plug-in functions. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This enables Instagram to assign the visit to our pages to your user account. If you want to prevent this direct association, you must log out of Instagram before visiting our online presence.
For more information, please see Instagram's privacy policy:
https://help.instagram.com/155833707900388
The use of the Instagram plug-in serves to improve the external presentation of our company.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Instagram by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information on objection and removal options vis-à-vis Instagram at: https://help.instagram.com/155833707900388
Use of Facebook Pixel
We use the Facebook pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and its representative in the Union Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal H, D2 Dublin, Ireland (hereinafter referred to as: Facebook) on our online presence. With its help, we can track the actions of users after they have seen or clicked on a Facebook advertisement. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs). This allows us to measure the effectiveness of Facebook ads for statistical and market research purposes.
In the process, data may be transmitted to Facebook servers in the USA.
The data collected in this way is anonymous for us, which means we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may link this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage policy.
You can find more information about the processing of data by Facebook here:
https://de-de.facebook.com/policy.php
The use of the Facebook pixel serves to analyse and optimise advertising measures.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Facebook by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information on objection and removal options vis-à-vis Facebook at: https://de-de.facebook.com/policy.php
Use of Google Analytics
We use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Analytics examines, among other things, the origin of visitors, the time they spend on individual pages and the use of search engines, thus allowing better monitoring of the success of advertising campaigns. Google sets a cookie on your computer. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs). The information generated by the cookie about your use of this online presence will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this online presence, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as necessary to fulfil the purposes described in this privacy policy or as required by law. Advertising data in server logs will be anonymised by Google's own deletion of parts of the IP address and cookie information after 9 and 18 months respectively.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Google Tag Manager
We use the Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). With the Google Tag Manager, tags of Google's services and of third-party providers can be managed and embedded in a bundled form on an online presence. Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behaviour, to record the impact of online advertising and social channels, to use remarketing and targeting and to test and optimise online presences. When a user visits the online presence, the current tag configuration is sent to the user's browser. It contains instructions on which tags should be triggered. Google Tag Manager ensures that other tags are triggered, which in turn may collect data. Information on this can be found in the passages on the use of the corresponding services in this data protection declaration. Google Tag Manager does not access this data.
Further information on Google Tag Manager can be found at https://www.google.com/intl/de/tagmanager/faq.html and in Google's privacy policy at https://policies.google.com/privacy?hl=de.
The purpose of the processing of the personal data is the collected and clear management as well as an efficient integration of the services of third parties.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as necessary to fulfil the purposes described in this privacy policy or as required by law. Advertising data in server logs will be anonymised by Google's own deletion of parts of the IP address and cookie information after 9 and 18 months respectively.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Hotjar
We use the web analytics service Hotjar provided by Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta (hereinafter: Hotjar). Hotjar uses, among other things, cookies, i.e. small text files that are stored locally in the cache of your web browser on your terminal device and that enable an analysis of your use of our online presence. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and the operating system) and a tracking code (pseudonymised user ID). The information collected in this way is transmitted by Hotjar to a server in Ireland and stored there in anonymised form.
For more information on the processing of data by Hotjar, click here:
https://www.hotjar.com/legal/policies/privacy
The use of the Hotjar plug-in serves to better understand the needs of our users and to optimise the offer on this online presence.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Hotjar by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Hotjar using the following link: https://www.hotjar.com/legal/compliance/opt-out
For more information on how to object to and remove Hotjar, please visit: https://www.hotjar.com/legal/policies/privacy
Use of LinkedIn Analytics
We use the analysis service LinkedIn Analytics of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (hereinafter referred to as: LinkedIn). Through the use of LinkedIn Analytics, pseudonymised usage profiles are created of the users. The profiles serve to analyse user behaviour and are used to optimise our offer. The following data is processed in the process:
For more information on the processing of data by LinkedIn, click here:
https://www.linkedin.com/legal/privacy-policy
The processing of users' personal data by LinkedIn Analytics enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our offer. This helps us to constantly improve our online presence and in this context also to increase user-friendliness.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by LinkedIn by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by LinkedIn using the following link:
https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences
You can find further information on objection and removal options vis-à-vis LinkedIn at: https://www.linkedin.com/legal/privacy-policy
Use of LinkedIn Insight Tag
We use functionalities of the marketing plugin LinkedIn Insight Tag of LinkedIn Ireland, Unlimited Company, Wilton Place, Dublin 2, Ireland (hereinafter referred to as: LinkedIn).
The plugin allows us to get information about visitors to the platform and keep detailed campaign reports.
In particular, the following personal data is processed by LinkedIn:
Cookies from LinkedIn are stored on your terminal device.
You can find more information about the cookies used here:
https://www.linkedin.com/legal/cookie-policy
LinkedIn does not share any personal data with us, but only provides aggregated audience and ad reports. LinkedIn also offers a remarketing feature that allows us to show you targeted personalised ads outside of our website without revealing your identity.
For more information on the processing of data by LinkedIn, click here:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE
The use of LinkedIn Insight Tag serves us to collect information about visitors to our platform.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Members' direct identifiers are removed within seven days to pseudonymise the data. This remaining pseudonymised data is then deleted within 180 days.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by LinkedIn by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find further information on objection and removal options vis-à-vis LinkedIn at: https://www.linkedin.com/legal/privacy-policy?_l=de_DE
Use of Twitter Analytics
We use the analytics tool Twitter Analytics from Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as: Twitter). Twitter Analytics allows us to measure interaction with Twitter users, learn the interests, locations and origins of our followers and track how our Twitter Cards achieve clicks, app installs and retweets. The following data is processed:
For more information on the processing of data by Twitter Analytics, click here:
https://twitter.com/de/privacy
The processing of users' personal data by Twitter Analytics enables us to analyse the performance of our advertising on Twitter and the interactions with Twitter users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our offer. This helps us to constantly improve our advertising measures and, in this context, also to increase user-friendliness.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Twitter by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Twitter using the following link: https://twitter.com/personalization
You can find further information on objection and removal options vis-à-vis Twitter at: https://twitter.com/de/privacy
Use of Facebook Retargeting
We use functionalities of the advertising plugin Facebook Retargeting of Facebook Ireland Limited, 4 Grand Canal Square, Dublin Dublin 2, Ireland (hereinafter referred to as: Facebook Retargeting). Facebook Retargeting is used to carry out advertising campaigns and interaction with them. Users are reminded by Facebook Retargeting of products that they have searched for or viewed but not purchased. Cookies from Facebook are stored on your terminal device in the process.
In particular, the following personal data is processed by Facebook:
In the process, data is processed on servers of Facebook Inc, Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025in the USA.
Other recipients of the data are providers and service providers of Facebook Inc. e.g. for analysis purposes.
You can find more information about the processing of data by Facebook here:
https://de-de.facebook.com/privacy/explanation
We use Facebook Retargeting to serve ads on different platforms and to analyse how users interact with these ads. In this way, we aim to show users personalised advertising that is more relevant to them.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Facebook by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Deactivating personalised advertising for Facebook users is possible for logged-in users here: https://www.facebook.com/settings/?tab=ads
You can find further information on objection and removal options vis-à-vis Facebook at: https://de-de.facebook.com/privacy/explanation
Use of Google AdSense
We use Google AdSense of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). We use this service to place advertisements. Google sets a cookie on your computer. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and the operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs).
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
Google evaluates the data in order to draw conclusions about your user behaviour with regard to the AdSense advertisements. The data may also be passed on to third parties if there is a legal obligation to do so or if the data is processed on behalf of Google.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Google AdWords
We use Google AdWords of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). We use this service to place advertisements. Google sets a cookie on your computer. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and the operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs).
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
We only get to know the total number of users who have responded to our ad. No information is shared that could identify you to us. The use is not for tracking purposes.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Google Ads Remarketing
We use Google Ads Remarketing of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Remarketing is used for retargeting visitors to the online presence for advertising purposes via Google Ads. With the help of Google Ads Remarketing, target groups ("similar target groups") can be created, for example, who have called up certain pages. This makes it possible to identify the user on other online presences and to display targeted advertising. Google sets a cookie on the user's computer. Personal data can be stored and evaluated, especially the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and the operating system), data about the advertisements displayed (in particular which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (in particular pseudonymised user IDs).
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The purpose of processing personal data is to specifically address a target group. The cookies stored on the end device of the users recognise them when they visit an online presence and can therefore show them interest-based advertising.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of the Google Marketing Platform
We use the marketing platform of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). Google sets a cookie on your computer. This allows personal data to be stored and analysed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs). Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server.
We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The Google Marketing Platform is used to serve relevant ads to the user, to improve campaign performance reports or to avoid a user seeing the same ads more than once.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
The Google Marketing Platform stores your data until the stated purpose is fulfilled, with a maximum storage period of 18 months.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of HubSpot
We use functions of HubSpot Inc., 2nd Floor, 25 First Street, Cambridge, MA 02141, USA (hereinafter referred to as: HubSpot). This is an integrated software solution that we use to cover various aspects of our online marketing. These include, among others: Email marketing (newsletters as well as automated mailings, e.g. for the provision of downloads), social media publishing & reporting, reporting (in particular traffic sources, accesses, etc. ...), contact management (in particular user segmentation & CRM), landing pages and contact forms. HubSpot sets a cookie on your computer. As a result, personal data can be stored and evaluated, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs).
You can find more information on the processing of data by HubSpot here:
https://legal.hubspot.com/de/privacy-policy
If you express interest in our products and services, your personal data will be transferred to our customer relationship management (CRM) platform Planhat of Planhat AB, Sveavägen 98, 113 50 Stockholm, Sweden. In the process, data may be transferred to servers operated by sub-service providers outside the EU or EEA. Planhat states that it ensures that any transfer of data outside the EU or EEA is always based on appropriate safeguards for the protection of personal data.
For more information, please visit:
https://www.planhat.com/gdpr-commitment/
For more information about Planhat's collection and storage of data, please visit https://www.planhat.com/privacy-policy/
The use of the HubSpot plugin serves exclusively to optimise our marketing.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by HubSpot by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information on objection and removal options vis-à-vis HubSpot at: https://legal.hubspot.com/de/privacy-policy
Use of Google Maps
We use the online map service Google Maps of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). We use the Google Maps plugin to visually display geographical data and embed it on our online presence. By using Google Maps on our online presence, information about the use of our online presence, your IP address and addresses entered in the route planning function are transmitted to a Google server and stored there.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The use of the Google Maps plugin serves to improve user-friendliness and an appealing presentation of our online presence.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Google Web Fonts
We use Google web fonts from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). The web fonts are transferred to the browser's cache when the page is called up in order to be able to use them for the visually improved display of various information. If the browser does not support Google web fonts or prevents access, the text is displayed in a standard font. No cookies are stored on the visitor's computer when the page is called up. Data transmitted in connection with the page call is sent to resource-specific domains such as https://fonts.googleapis.com or https://fonts.gstatic.com. As a result, personal data can be stored and evaluated, especially the user's activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular the IP address and the operating system).
The data will not be associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The use of Google Web Fonts serves to make our texts more appealing. If your browser does not support this function, a standard font will be used by your computer for display.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de
Use of Sendgrid
We use the service provider Sendgrid of SendGrid, Inc, 1801 California Street, Suite 500, Denver, Colorado 80202, USA and its agent in the Union Sendgrid Albert House 256-260 Old Street, London EC1V 9DD, UK (hereinafter referred to as Sendgrid) to send emails and notifications. Sendgrid is a SendGrid is a cloud-based SMTP provider that acts as an email delivery system, enabling email to be sent without the need for dedicated email servers. SendGrid manages the technical details of email delivery, such as infrastructure scaling, reputation monitoring and real-time analytics. Cookies and web beacons (tracking pixels) are used in the emails sent by Sendgrid. These allow tracking whether the email sent via the SendGrid platform was delivered, opened, clicked on, blocked or treated as spam. As a rule, the following data is processed:
For more information on the processing of data by Sendgrid, click here:
https://sendgrid.com/policies/privacy/services-privacy-policy/
The use of Sendgrid enables us to send emails and notifications, measure the performance of email campaigns and provide analytics information to improve the effectiveness of our services.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can revoke your consent to the storage of data and its use for sending emails by Sendgrid at any time. You can exercise your revocation at any time by sending an email to us or to datasubjectrequests@sendgrid.com or by clicking on the link provided in each email.
You can find further information on objection and removal options vis-à-vis Sendgrid at: https://sendgrid.com/policies/privacy/services-privacy-policy/
Use of Intercom
We use the service Intercom of the company Intercom Inc., 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA (hereinafter referred to as: Intercom) for email, push messages and for live chats. We use Intercom to enable chats with potential customers and to send targeted and automated messages to them. Cookies may be used for this purpose. The cookies enable the recognition of the Internet browser. As a result, personal data can be stored and evaluated, in particular the user's activity (especially which pages have been visited and which elements have been clicked on) and device and browser information (especially the IP address and the operating system). From this anonymised data, usage profiles can be created under a pseudonym.
For more information on the processing of data by Intercom, click here:
https://www.intercom.com/de/terms-and-policies
If you express interest in our products and services, your personal data will be transferred to our customer relationship management (CRM) platform Planhat of Planhat AB, Sveavägen 98, 113 50 Stockholm, Sweden. In the process, data may be transferred to servers operated by sub-service providers outside the EU or EEA. Planhat states that it ensures that any transfer of data outside the EU or EEA is always based on appropriate safeguards for the protection of personal data.
For more information, please visit:
https://www.planhat.com/gdpr-commitment/
For more information about Planhat's collection and storage of data, please visit https://www.planhat.com/privacy-policy/
We use the Intercom Plugin to improve the user experience and to improve communication with users of our online presence. The anonymised data is collected and stored for the purpose of web analytics and to operate the live chat system to respond to live support requests.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Intercom by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how to object to and remove Intercom, please visit: https://www.intercom.com/de/terms-and-policies
Use of Google Forms
We use functionalities of the survey management solution Google Forms of Google Ireland Limited, Gordon House, Barrow Street, 4, Dublin, Ireland (hereinafter referred to as: Google). Google Forms allows you to create and organise forms for surveys and polls. It also offers the possibility of recording answers to questions in real time and evaluating statistics. Cookies from Google are stored on your terminal device.
In particular, the following personal data will be processed by Google:
The data collected with a Google Forms form is processed and stored on the cloud storage Google Drive.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy
We use Google Forms to create, evaluate and organise questionnaires and surveys.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Further information on revocation and removal options vis-à-vis Google can be found at: https://policies.google.com/privacy
Use of DocuSign
We use functionalities of the e-signature platform DocuSign of Docusign, Inc. 221 Main Street, Suite 1000, San Francisco, CA 94105, USA and its representative in the Union DocuSign, Inc., Broadgate Quarter, 9 Appold Street, 2nd Floor, London, EC2A 2AP, UK (hereinafter referred to as: DocuSign). DocuSign allows us to forward offers, contracts or other agreements to customers and partners and to have them signed electronically or digitally. In the course of this process, the following personal data in particular is processed by DocuSign:
DocuSign uses cookies, web beacons, local shared objects and tracking pixels. The cookies store your settings and your username; they are also used to target advertising to your interests. All e-document data that DocuSign processes as part of the use of the DocuSign service is automatically encrypted with an AES 256-bit or comparable key. The data is thereby transmitted to third countries, in particular the USA. DocuSign has adopted Binding Corporate Rules (BCR, binding internal data protection rules) to allow the transfer of personal data from the EEA to DocuSign locations outside the EEA. You can find DocuSign's Binding Corporate Rules at https://trust.docusign.com/en-us/trust-certifications/DSGVO/bcr-p-processor-privacy-code and https://trust.docusign.com/en-us/trust-certifications/DSGVO/bcr-c-csb-privacy-code.
For more information on the processing of data by DocuSign, click here:
https://www.docusign.de/unternehmen/datenschutz
The use of DocuSign enables us to execute electronic or digital signatures of offers, contracts or other agreements and to prove their effectiveness by documenting the transaction.
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
DocuSign will not retain your personal data for longer than is necessary for the purposes for which it is processed. The period for which DocuSign retains data depends on the purpose for which the data was collected and used and / or corresponds to the period required under applicable law. In the event of technical limitations that prevent deletion or anonymisation, DocuSign will protect personal data and limit their active use.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can prevent the collection as well as the processing of your personal data by DocuSign by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can revoke your consent to the processing of data at any time. You can revoke your consent at any time by sending an email to us or to privacy@docusign.comausüben.
You can find further information on objection and removal options vis-à-vis DocuSign here: https://www.docusign.de/unternehmen/datenschutz
13. Integration of plug-ins via external service providers
We integrate certain plugins on our platform via external service providers in the form of content delivery networks. When you access our platform, a connection is established to the servers of the providers we use to retrieve content and store it in the cache of the user's browser. As a result, personal data may be stored and analysed in server log files, especially device and browser information (in particular the IP address and the operating system).
The use of the functions of these services serves to deliver and accelerate online applications and content.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The platform operator has a legitimate interest in the technically error-free presentation and optimisation of its platform.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
For more information on objection and removal options vis-à-vis StackPath, please visit: https://www.bootstrapcdn.com/privacy-policy/
14. Telemetry data
We collect telemetry data on our platform. We do this with the following tools:
The data will be processed for the following purposes:
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The platform operator has a legitimate interest in the technically error-free presentation and optimisation of its platform.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
You can object to the processing of your personal data at any time by sending an informal email to contact@retorio.com. All other rights for you as a data subject can also be addressed to this email address.
This privacy policy was created with the support of DataGuard.
