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Secure customer loyalty with
AI-powered customer service training 

Leverage the power of AI video training to transform your customers
into brand advocates.

Get started
A male customer-service trainee being analysed with Retorio's AI dashboard

Leading companies choose to use Retorio AI-powered training.

Step into a new dimension of service excellence with role-plays

Retorio's AI-powered video simulations of typical job situations allow reps to practice realistic customer conversations and train interpersonal skills.

Is your customer service achieving sustainable profit increases?

One bad customer-employee conversation can ruin a customer's entire brand sentiment. Ensure your company never falls victim to poor service.

Build customized libraries of high-impact training content
Create an immersive learning environment 
Get insights into the behavior of customer service teams and best practices
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Measure ROI

Get total visibility into the impact of coaching investments.
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Scale training

Give service teams access to training, no matter where they are.
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Access 24/7

On-demand training that can be accessed on any device, whenever.

 

Deliver a flawless customer experience, every time.

"Thanks to Retorio's AI-powered video training, our customer service teams are constantly able to make sure they're attending to customers confidently, securing customer loyalty, and training whenever they need."

Executive Partner & Co-Founder at ZEALAXX AG
Mike SpringerExecutive Partner & Co-Founder at ZEALAXX AG

A global logistic company uses Behavioral Intelligence to scale personalized learning

For global logistics company, ‘service quality’ is the key differentiator for winning within logistics. Ensuring global quality is about considering customer touchpoints, but also the customer end-to-end journey. This is where immersive learning that evokes or replicates substantial aspects of the real world in a fully interactive environment became a game changer in training the necessary soft-skills.

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96% of customers will leave for bad customer service

With Retorio's AI-backed training content, customer service reps train with realistic scenarios and master the art of fostering loyalty with every customer.

Cards showing one by one Retorio's on-demand customer service trainings

Create impactful training content within minutes

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Plug in your existing content

Create personalized learning paths for each participant. Connect Retorio to your existing training content.
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Pick from Retorio’s training library

We have complimentary training content and work with experienced partners to create bespoke content.
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Create Al-generated content

With generative Al, we create new learning material with ease.                                                  

Roadmap to implementation

Roll out training programs as fast as in one day!

Retorio - Sales Training Timeline
Book a demo

We keep things simple and integrate directly with your CRM

Retorio integrates with the platforms you already use. Let's not overcomplicate things.

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Just one click! Retorio offers a scalable platform that can handle high volumes accommodating the training needs
of organizations of global sizes.

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Ready to drive loyalty and propel revenue growth
with enhanced customer service?

Join other leading companies leveraging AI-powered training today!

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FAQs

We’re committed to ensuring the security and protection of the personal information that we process. We provide a GDPR-compliant and consistent approach to our data protection and only work with certified partners.

GDPR ISO Made in Germany-LOGOS Retorio

 

What is AI customer service and support training?

AI-powered customer service and support training is a form of training that uses AI to equip customer service and support staff with the skills they need to be successful in their roles. By using AI-powered customer service and support training, companies can ensure their customer service and support teams are better equipped to handle customers, respond to inquiries, and provide a superior customer experience.
How much does Retorio cost?

Tailor your Retorio pricing plans to fit the size and needs of your team. Get in touch with our sales team here and we'll inform you on exactly how much it'll cost to train your teams with Retorio.
What's Retorio's pricing model?

With Retorio, pay monthly or annually, per user. Only pay for the number of users who are using Retorio, so you can be sure every cent counts. Want to find out exactly our license types and how much it would cost to train your team with AI? Get in touch with our sales team here for the breakdown.
Is my privacy protected with Retorio?

Retorio aims to ensure that it retains only data necessary to effectively conduct its

program activities and work in fulfilment of its mission, and retains data collected if it is needed to fulfil our product usage. After two years of user inactivity, Retorio notifies the account holder that their data will be removed from its systems on the 30th subsequent day after the notification has been sent. One day prior to the 30th day notification alert sent, Retorio will notify by email once again of the deletion of the data. At the end of the deletion date, if the user has not logged in to the account, all its data will be removed completely from its systems. In the event of a user requesting the deletion of their personal data, Retorio will trigger the deletion within the next five business days.
How does Retorio's pricing work?

Retorio's training is available through an annual subscription-based model. Once you purchase an annual subscription to Retorio's AI-powered training platform, you gain exclusive access to our extensive library of best-practice training content. Additionally, you have the freedom to generate an unlimited number of training content tailored to your specific needs.

For further information on specific pricing, please reach out to our Retorio sales team.
What's the science behind Retorio?

Retorio is based on the scientifically validated Big 5 model (McCrae & John, 1992) – probably the only model of personality that has reached academic consensus. The Big 5 model describes a person's personality based on five dimensions: Openness, conscientiousness, extraversion, agreeableness, and neuroticism.

For more information please visit Science & AI.