2019 is still young and brings a breath of fresh air to companies - a good opportunity to implement resolutions and take a closer look on sales training. In times of constant digital transformation, sales reps face new challenges. The Objective Management Group, a leading company in sales force evaluations, identified shortfalls in sales effectiveness, execution, and realized potential. While 60% of sales professionals show weak levels of responsibility, 65% feel uncomfortable discussing money. Controlling emotions is a struggle to 64% of all salespeople while only 53% are marginally able to sell value. It comes as no surprise that around 25% are in need to improve their presentation and relationship building skills.
A smile is worth a thousand words.
Everyday, we use facial expressions, gesture, body language, and our voice to communicate. With every word and expression our vis-à-vis evaluates our communication skills, personality and reacts to our emotions, whether we show or try to hide them.