Impactful, measurable, scalable
AI coaching for the enterprise

Retorio is a cutting-edge AI Coaching Platform that takes learning to the next level. Retorio’s AI coach simulates typical challenges that your learners face in their career. It has assimilated knowledge from tens of thousands of professionals worldwide, enabling it to address sales, service, and leadership challenges adeptly. Akin to a flight simulator that prepares pilots for critical one-shot moments, Retorio’s AI coach prepares learners to navigate the most challenging situations in their careers.

Organizations worldwide invest substantial resources in sales, service, and leadership coaching programs with the intent of transforming their teams' skills and capabilities.

However, there is often uncertainty regarding the measurable impact of these programs on employee performance and organizational outcomes.

Experienced coaches are limited in number, making it challenging to provide coaching to a large workforce. Individual coaches may also offer inconsistent advice and lack specialized knowledge of an organization's specific industry or context.

Due to its high cost, access to coaching is typically restricted to a select group of employees.

Retorio's AI Coaching Platform democratizes access to coaching by providing impactful, measurable, and scalable AI-powered coaching designed specifically for the enterprise.

Retorio's flexible AI coaching platform adapts to your specific training needs across key business functions:

• AI Sales Coaching & Training: Improve quota attainment, conversion rates, and deal sizes. Our AI coaching helps sales teams master client conversations, communicate value, handle objections, and negotiate effectively.

• AI Service Coaching & Training: Reduce Average Handling Time (AHT), boost Net Promoter Score (NPS), and increase upsells. Use AI coaching to onboard service teams faster, handle inquiries efficiently, and build stronger client rapport.

• AI Leadership Coaching & Training: Develop inspiring and effective leaders. Retorio's AI coaching focuses on enhancing communication, fostering inclusive cultures, improving problem-solving agility, and building emotional intelligence.

Retorio is GDPR and EU AI-Act compliant. 

Retorio's AI Coaching Platform does not fall under the prohibited AI use cases under the AI Act, Chapter II, Article 5 or any other articles.

The EU AI Act explicitly addresses the use of emotion recognition systems and social scoring classifies them as prohibited AI applications when used in certain contexts. This regulation primarily targets AI systems that attempt to infer emotional states from biometric data such as facial expressions, body language, or physiological signals and scoring systems that aim at preventing individuals from getting access to certain resources. 

While detecting emotions is forbidden by the AI Act, detecting readily apparent facial expressions, such as “smiling” is explicitly exempted from the list of prohibited use cases in Article 5 of the AI Act.

Retorio's current strategy is to provide AI coaching to medium-sized and large enterprises, typically employing at least 1,000 individuals or having a minimum of 300 personnel dedicated to customer-centric roles. A significant proportion of Retorio's clientele comprises global organizations with sales, service, and leadership teams distributed across various geographical locations.

To cater to smaller clients, Retorio collaborates with select HR consultancies and training agencies. We welcome you to book a demo with us, and we will gladly evaluate whether we can serve you directly or through one of our partners.

Retorio is headquartered in Munich, Germany with bases in Vienna, Austria and Calgary, Canada. The company provides services to enterprises globally, spanning regions such as the European Union, the United States, Canada, Latin America, India, the Middle East, and East Asia (e.g. Singapore, Hong Kong and Japan). However, it is important to note that service availability in China may be subject to limitations due to prevailing technical constraints.

Retorio's Behavioral Intelligence model employs a multimodal approach to comprehensively analyze behavior. It processes both verbal and non-verbal information, recognizing that communication is predominantly visual (55%), followed by vocal (38%) and verbal (7%) elements.

Retorio’s multimodal approach enhances the model's effectiveness, making it up to 14 times more powerful than solely verbal models.

Retorio's model analyzes behavior across three distinct layers. The initial layer provides a descriptive account of behavior based on video and audio analysis.

The second layer interprets the impact of observed behavior within a specific context. Finally, the third layer compares the observed behavior against organizational goals and leverages comparative internal and external benchmark datasets to formulate recommendations for improvement.

Retorio offers an at rest API and supports different ways to integrate into CRM, HRM or LMS systems such as Salesforce, Microsoft Dynamics, Cornerstone, Workday, Successfactors, etc. Please book a demo to inquire about available integrations.

There is no need for any external avatar generation software! Retorio is an all-in-one AI coaching platform. It offers a built-in coaching generator feature that generates lifelike avatars based on your input. Retorio's avatars can act according to a pre-configured script or dynamically react to your learners.

However, if you prefer to use your own avatars or if you prefer to work with avatar generation software like Synthesia or HeyGen, you can import the content that your generated on these platforms to your Retorio account.

No, you do not. With Retorio's Generator you can automatically generate lifelike avatars. However, you can also connect your Synthesia videos or the content provider of your choice with Retorio’s AI coaching.

Please schedule a demo and we are happy to provide you with access to a free trial if we see potential for a collaboration.

When certain criteria are met, Retorio offers Proof-of-Value (PoV) projects to help clients build business cases and prepare larger roll-outs.  Please schedule a demo to learn more.