The new era of coaching is here
You'd never board a plane if the pilot hadn't trained on a flight simulator. Retorio is the flight simulator for sales, leadership, and service teams. Practice any client conversation or internal meeting, in a realistic, immersive virtual environment.
“I love theory lessons”, said no one ever. Have your learners practice from day one for a more effective learning experience. Your learners receive real-time, practical feedback. And then they rise and repeat.
Engagement metrics and questionnaires just don't cut it - for you, for your team, and certainly not for your CFO. With Retorio, you can prove your effectiveness and link it right to your business KPIs.
With Retorio, no one gets left behind. You can create and deploy customized coaching sessions for many different use cases to thousands of learners globally with Retorio's simple to use platform.
You already have a persona sheet? Turn it into a lifelike AI avatar. You are using a CRM? Plug it into Retorio and watch it create a simulation for you. If you want your learners to explain your products better, just upload your product sheets. Not happy with a detail? Without any programming, you can modify the scenario in a minute.
Born and bred in Germany, Retorio is the brainchild of some brilliant scientists. It’s built on custom models and conforms to the highest privacy and data protection standards, including GDPR and the EU AI Act, which are more restrictive than comparable US laws. Plus, Retorio is ISO 27001 certified. Roll out globally, without any legal risk.
Identify & close learning gaps with AI
Turn the training programs that your team actually needs into personalized learning experiences.
Let Retorio’s AI coach identify learning gaps in your team. |
Generate your own playbook or choose from 50+ industry benchmarks. |
Enable your learners to get personalized AI feedback and advice. |
Create coaching programs in minutes not weeks
With our flexible coaching generator, you can turn any complex concept into an automated, high-impact coaching session. Not happy with a detail? Modify the scenario without any programming.
Turn persona sheets into lifelike AI avatars. |
Upload product sheets, or connect your CRM and HRM. |
The generator will design entire instructional scenarios for you. |
Available best practices (can be customized)
Negotiation with procurement
Prepare your sales reps for exhausting negotiations with experienced procurement managers.
Diversity and inclusion
Align all people in your organization with your values and principles.
New luxury experience
Elevate your customer experience by elevating your in-store staff.
Objection handling
Coach your sales team to find the right strategies for common objections.
Automotive retail
Create memorable customer experiences for your luxury brand, and embrace the electrified future that's coming your way!
Call center enablement
Provide your call center agents with an opportunity to learn from their best colleagues around the world
Performance review preparation
Prepare your leadership team for performance management reviews.
Product training
Enable your sales team to explain your (new) products.
Solution selling
Enable your sales team to identify problems and propose solutions.
Onboarding
Help new employees familiarize themselves with your company, products, and processes.
Pharma sales
We'll make sure that your sales representatives are adequately prepared to present novel study findings to HCPs.
Persona selling
Help your sales reps find the right messaging for different client personas.
Compliance training
Ensure that your team adheres to all applicable laws and regulations.
Certification
Ensure that your customer-facing teams are certified before they serve your clients.
Upsell and cross-selling
Upgrading can be made easier for your clients with a little nudge. Make sure your team knows what to say.
Insurance sales
Transform your agents into more effective consultants while fulfilling your IDD requirements.
More ideas?
This is just a selection of use cases that Retorio is currently serving. Retorio's clients discover new use cases for AI coaching every week. Contact us to learn more!
Share & engage learners
with 1 click
For you it's just a click. Retorio's engagement activator does the rest.
No more scheduling hassle! Let the AI do it for you. |
Unlock the power of microlearning! Prepare for "one-shot-moments". |
Expect 120% more engagement compared to conventional e-learning. |
Prove coaching
impact & measure ROI
Measure the impact of your coaching with objective data and see how your coaching is contributing to business growth.
Track engagement, satisfaction, and knowledge gaps for entire cohorts. |
Measure performance improvement and link it to business KPIs. |
Compare cohorts against each other and industry benchmarks. |
Enabled by billions of data points and years of behavioral and AI research
Did you know that 93% of communication is non-verbal and only 7% is verbal? In contrast to chat or voice-based AI apps, Retorio's Behavioral Intelligence understands both verbal and non-verbal communication.
Retorio uses AI-powered Behavioral Intelligence to identify, predict, and train winning behaviors. It integrates proprietary audio-visual deep learning models with LLMs to provide the most helpful and accurate feedback.
Check out the whitepaper by Dr. Patrick Oehler, Dr. Florian Abicht, and Dr. Christoph Hohenberger!
3 simple steps to impactful coaching
- 01 You set goals & give context
- 02 AI coach does the heavy lifting
- 03 Measure & prove
Enabled by billions of data points and years of behavioral and AI research
Retorio uses AI-powered Behavioral Intelligence to identify, predict, and train winning behaviors in the context of job requirements, culture, and industry.
Check out the whitepaper by Dr. Patrick Oehler, Dr. Florian Albrecht, and Dr. Christoph Hohenberger.
3 simple steps to impactful coaching
Define your learning goals and upload your scenario content with a click.
The Al coach looks at your data, and translates learning gaps into impactful simulations.
See the impact of your coaching with objective data, and thousands of data points.
Used by thousands of happy users
“Retorio’s intuitive navigation enabled our employees to move quickly and safely around the platform.”
Stefan Fűllemann,
Human Resources Sales Qualification at
NÜRNBERGER Versicherung
“At BMW, we provide our employees with a virtual safe space to practice challenging scenarios and enhance their communication skills with the help of Retorio’s AI-powered feedback.”
Lilian Volk,
Digitalization Specialist at
BMW Munich
“At rpc, we’re using Retorio to run AI-powered training programs for large enterprise clients. It enables us to up-skill top talent sustainably, globally, and at lower costs through on-demand training scenarios with immediate and personalized feedback.”
Christoph Kunz,
Founding Partner and President at
rpc
“Together with Retorio we have found an innovative way to continue to empower our agents to deliver top performance.”
Robert Jung,
Director HR Qualification Sales at
NÜRNBERGER Versicherung
“Now is the time to breathe life into AI. Boldly testing and scaling its applications across all sectors, let’s uncover its value and embrace the risks that pave the way for progress.”
Anette Bronder,
Digital Transformation Expert and Partner at
KPMG
"Now is the time to breathe life into AI. Boldly testing and scaling its applications across all sectors, let’s uncover its value and embrace the risks that pave the way for progress."
"At BMW, we provide our employees with a virtual safe space to practice challenging scenarios and enhance their communication skills with the help of Retorio’s AI-powered feedback."
"Retorio’s intuitive navigation enabled our employees to move quickly and safely around the platform."
"At rpc, we’re using Retorio to run AI-powered training programs for large enterprise clients. It enables us to up-skill top talent sustainably, globally, and at lower costs through on-demand training scenarios with immediate and personalized feedback."
"Together with Retorio we have found an innovative way to continue to empower our agents to deliver top performance."
AI coaching FAQs
Retorio is a cutting-edge AI Coaching Platform that takes learning to the next level. Retorio’s AI coach simulates typical challenges that your learners face in their career. It has assimilated knowledge from tens of thousands of professionals worldwide, enabling it to address sales, service, and leadership challenges adeptly. Akin to a flight simulator that prepares pilots for critical one-shot moments, Retorio’s AI coach prepares learners to navigate the most challenging situations in their careers.
Organizations worldwide invest substantial resources in sales, service, and leadership coaching programs with the intent of transforming their teams' skills and capabilities.
However, there is often uncertainty regarding the measurable impact of these programs on employee performance and organizational outcomes.
Experienced coaches are limited in number, making it challenging to provide coaching to a large workforce. Individual coaches may also offer inconsistent advice and lack specialized knowledge of an organization's specific industry or context.
Due to its high cost, access to coaching is typically restricted to a select group of employees.
Retorio's AI Coaching Platform democratizes access to coaching by providing impactful, measurable, and scalable AI-powered coaching designed specifically for the enterprise.
There are various other use cases that can be covered with Retorio. Retorio's coaching programs are highly customizable and can encompass a broad spectrum of applications.
Sales coaching: Retorio measurably improves quota attainment, conversion rates, and mean deal sizes by enhancing sales conversations, equipping sales reps to evolve into better solution sellers, becoming more client-focused, addressing objections more effectively, explaining products and services more effectively, communicating value propositions, or negotiating prices.
Service coaching: Retorio assists service organizations in reducing average handling times (AHT), augmenting net promoter scores (NPS), and upselling by onboarding service personnel faster, enabling them to respond to inquiries more effectively, and establishing more robust connections with their clients.
Leadership coaching: Retorio empowers both emerging and established leaders to inspire their team members, foster a more diverse and inclusive culture, become more agile and adaptive problem solvers, institute enhanced collaboration and communication, and develop emotional intelligence.
Various other applications can be accommodated by Retorio.
Retorio's current strategy is to provide AI coaching to medium-sized and large enterprises, typically employing at least 1,000 individuals or having a minimum of 300 personnel dedicated to customer-centric roles. A significant proportion of Retorio's clientele comprises global organizations with sales, service, and leadership teams distributed across various geographical locations.
To cater to smaller clients, Retorio collaborates with select HR consultancies and training agencies. We welcome you to book a demo with us, and we will gladly evaluate whether we can serve you directly or through one of our partners.
Retorio is headquartered in Munich, Germany with bases in Vienna, Austria and Calgary, Canada. The company provides services to enterprises globally, spanning regions such as the European Union, the United States, Canada, Latin America, India, the Middle East, and East Asia (e.g. Singapore, Hong Kong and Japan). However, it is important to note that service availability in China may be subject to limitations due to prevailing technical constraints.
Retorio's Behavioral Intelligence model employs a multimodal approach to comprehensively analyze behavior. It processes both verbal and non-verbal information, recognizing that communication is predominantly visual (55%), followed by vocal (38%) and verbal (7%) elements.
Retorio’s multimodal approach enhances the model's effectiveness, making it up to 14 times more powerful than solely verbal models.
Retorio's model analyzes behavior across three distinct layers. The initial layer provides a descriptive account of behavior based on video and audio analysis.
The second layer interprets the impact of observed behavior within a specific context. Finally, the third layer compares the observed behavior against organizational goals and leverages comparative internal and external benchmark datasets to formulate recommendations for improvement.
Retorio offers an at rest API and supports different ways to integrate into CRM, HRM or LMS systems such as Salesforce, Microsoft Dynamics, Cornerstone, Workday, Successfactors, etc. Please book a demo to inquire about available integrations.
Please schedule a demo and we are happy to provide you with access to a free trial if we see potential for a collaboration.
When certain criteria are met, Retorio offers Proof-of-Value (PoV) projects to help clients build business cases and prepare larger roll-outs. Please schedule a demo to learn more.
There is no need for any external avatar generation software! Retorio is an all-in-one AI coaching platform. It offers a built-in coaching generator feature that generates lifelike avatars based on your input. Retorio's avatars can act according to a pre-configured script or dynamically react to your learners.
However, if you prefer to use your own avatars or if you prefer to work with avatar generation software like Synthesia or HeyGen, you can import the content that your generated on these platforms to your Retorio account.
No, you do not. With Retorio's Generator you can automatically generate lifelike avatars. However, you can also connect your Synthesia videos or the content provider of your choice with Retorio’s AI coaching.
Retorio is GDPR and EU AI-Act compliant.
Retorio's AI Coaching Platform does not fall under the prohibited AI use cases under the AI Act, Chapter II, Article 5 or any other articles.
The EU AI Act explicitly addresses the use of emotion recognition systems and social scoring classifies them as prohibited AI applications when used in certain contexts. This regulation primarily targets AI systems that attempt to infer emotional states from biometric data such as facial expressions, body language, or physiological signals and scoring systems that aim at preventing individuals from getting access to certain resources.
While detecting emotions is forbidden by the AI Act, detecting readily apparent facial expressions, such as “smiling” is explicitly exempted from the list of prohibited use cases in Article 5 of the AI Act.
Who is this for?
We are working with industry trailblazers, who are ready to turn training programs into personalized coaching experiences. You believe in the power of coaching and wish you could:
Get more people in your enterprise coached |
Prove exactly the impact coaching has |
Do all of this... within your existing budget |
What is this for?
get more people in your enterprise coached
prove exactly the impact coaching has
do all of this... within your existing budget