MUNICH, Germany [October 2023] - Retorio, the Munich-based AI coaching platform, today launched a feature that changes how people learn in the moment. During a conversation, trainees now get real-time, in-depth feedback on what they actually said, with expert-level coaching available around the clock. It is the first feature of its kind, and it makes AI-powered learning feel a lot more human.
During a session, employees receive feedback in context, as if a coach were sitting beside them. Retorio’s AI coach reads each person’s performance as the conversation unfolds and surfaces insights and recommendations exactly when they matter. Reps can adjust what they say on the spot, while the exchange is still live, so the practice sticks.
Organizations decide what reps should and shouldn't say in a simulation, so every conversation stays aligned with company standards. Administrators see measurable insight into how well each rep applies that guidance and where the impact shows up. The feedback is built on the best practices already inside the company and across the industry, so reps learn from their peers and sharpen how they perform.
Because the platform looks at what was said, not only how it was said, organizations hold messaging to a consistent standard, stay aligned with their own best practices, catch errors early, and confirm that compliance rules are met.
It moves real-time behavioral analysis from promise to daily practice, giving businesses a concrete way to improve performance that holds over time.
Christoph, Co-CEO and Co-founder of Retorio: “We’re extremely excited about this new update, which takes our AI coaching platform to a whole new level. With the newest feature, ‘messaging’, we’re not just training communication - we’re perfecting it. This is a massive step forward in how organizations train and communicate, and it's a testament to our commitment to redefining excellence with every interaction and to humanizing AI-powered learning.”
Sales manager at premium OEM: “Retorio’s AI coach is like having an expert coach right at hand who is solely there to activate the best version of yourself. Even during difficult client interactions, I no longer doubt whether my communication method has an impact on customers. It’s empowered a new sense of confidence in me as I recognize my behavior changing during training.”
