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Are your sales reps converting every lead that comes their way? 

Probably not, and that's definitely not to say they aren't skilled. But it does mean there is room for improvement. 

Corporate sales training is not only an investment in your buisness. It is investment in your talent, your client relationships, and ultimately your sales success. 

A company with a good corprate sales training program will build on their teams capabilities to deliver and keep up with the market's evolving needs. It helps them stay competitive, builds their motivation, and empowers them to win at business.

Businesses that fail to establish a good corporate sales training program risk wasting their budget, and let's be honest, we don't have that kind of money to waste in todays volatile economy. 

In this article, we cover the top five corporate sales training must-haves that every winning sales team needs in todays uncertain business landscape.

What's in this post?

1. What is a corporate sales training program?

2. What does a successful corporate sales training program look like?

3. Invest in effective sales training 

 

What is a corporate sales training program?

An organisations sales team is like the engine of a business.

Without an effective sales team, driving revenue is going to be very difficult. That's why leading businesses today invest so much time and money into curating a successful sales training program.

Corprate sales training programs are designed to up-skill sales represnetatives' selling techniques and and methods, with the overarching goal of attracting more leads, closing more deals and ultimately drive revenue growth

There are several ways of training employeess. Some common ways that organizations establish corporate sales training programs is by:

  • In-person, seminar programs
  • A.I.-powered immersive training programs
  • Online course style training programs 

To learn more about the best B2B sales training programs, click here or below. 

Retorio Blog B2B sales blog

What does a good corporate sales training program look like?

 

1. Training content is ENGAGING

“If learners think it looks bad, you may have lost a good percentage of the battle in getting them to pay attention.” -  Patti Shank, President, Learning Peaks, LLC.

Imagine you're a sales representative at a company, and your learning and development (L&D) leader has organised a training program. You take a look at the shcedule, which is a 3-hour lecture-based seminar with a sales expert and hundreds of other sales reps sitting in the room. You attend the seminar, probably yawning as you walk out. Weeks later, you have to admit, you aren't actually able to recall too much of what you learnt. 

But as a matter of fact, that shouldn't be much of a surprise. German psychologist Hermann Ebbinghaus's Forgetting Curve explains why. His visual representation of the way that learned information fades over time is exactly why lecture based annual sales training sessions FAIL. 

Retorio corporate sales training memory curve

So what does that mean for L&D leaders who want their sales reps to retain the information absorbed during trainings?

The answer lies in cultivating a culture of continuous growth. 

Retorio corporate sales training memory curve2

This second image visualizes how periodicically reviewing content helps our brains store information into our long-term memory, which makes recollection faster and the ability to remember training content  much easier.

Memory may fade quickly, but having access to training continuously improves retention rates immensly.

 

2. Training content is ACCESSABLE FROM ANYWHERE. 

The pandemic gave us all a swift and shocking reminder about how important it is to be adaptable. We're witnessing a business enviornment that is more volatile than ever, and let's be honest.. it's likely that we'll feel the effects of the pandemic for many years to come, and the learning and development space is certainly no exception. 

“A one-size-fits-all approach doesn’t fit with our aspirations anymore. We like the idea of being able to learn when we want, how we want, in different spaces – reflecting the changing nature of work.” Professor Kiran Trehan, Pro-Vice-Chancellor for Partnerships and Engagement, University of York 

That's where accessability becomes key for training. Sales reps can't rely on physcially being present in a training workshop in order to access training programs anymore. They need to be able to access it anywhere, anytime. 

In fact, e-learning and A.I. training platforms have transformed the learning space in the wake of the pandemic. With over half of American workers being offered home-office flexibility at least once a week, companies are wise to adapt policies and invest in emerging technologies and train employees to create a way for both in-person and off-site workers to train.

 

3. Training is CUTOMIZED.

Unless the skills application exercises in a training progarm are customized for the business, sales reps are going to have a hard time applying the learnt skills to their job. If reps feel like the training is relevant to them, it's going to be a waste of their time.

So how can L&D leaders pick sales training programs are are customizable?

Video-based training programs, for instance, has been one of the breakout trends due to its customisable, interactive nature. Video is quickly becoming the standard e-learning format, due to it's high engagement rates. In fact, video has become one of the most popular ways to deliver and consume content.

One of Germany's largest automotive manufacturers currently uses an A.I.-powered video training platform, Retorio, to upskill their sales staff. By using a training platform focussed on video, it allows their sales reps to:

  • Practice client interactions with personlized role-play style training that they can directly apply to real life conversations.
  • Access training from whenever they are on the globe, whenever they want.
  • Get personalized feedback from the A.I. 
  • Practice soft skills which are vital for their clinet conversations. 

retorio


4. Focussing on training SOFT SKILLS. 

A deloitte study finds that soft skill-intensive occupations will account for two-thirds of all jobs by 2030Soft skills are also referred to as employability skills, enterprise skills and they are transferable between industries and occupations. They include things like communication, teamwork, and problem solving, as well as emotional judgement, professional ethics and global citizenship.

AI-powered video training platforms have been gaining a lot of attention in the remote training scene, particularly for training soft skills. It's AI combines video analysis with role-plays of client simulations to offer interactive training solutions for customer-facing roles, such as sales and consulting., etc.

To learn more about mastering soft skills training remotely, click here

Retorio Training and Learning (1)

 

5. Training includes ROLE-PLAYING

"Knowing is not enough; we must apply. Wishing is not enough; we must do."
- Johann Wolfgang Von Goethe

There is no one-size fits all technique to selling. Every client has varying desires, personalities, motives, and there is no straightforward recipe to win a cleint conversation. Leading successful client conversations takes practice, and thats why using role-playing is a way for sales managers to build a strong team and help them maintain high performance long term.

When training offers role-playing scenarios, slaes reps are able to practice leading those difficult  to handle conversations, such as an argumentative customer, a customer whose into the nitty gritty details of a product or service, the list goes on. 

 

Invest in effective sales training 

Building sales capabilities is no easy task on a good day. Sales reps are constantly dealing with all kinds of scenarios, from argumentative clients to the customers who think they know it all. But to keep up with the volatile buisness environment and its evolving needs, L&D leaders need to make sure they bring their A-game when it comes to curating a training program. 

Unfortunately, the majority of training programs that sales organizations offer are ineffective and boring. They often don't offer the interactivity that keeps learenrs engaged, they aren't accessable globally and they don't offer a way to train sales reps' soft skills.  

However, executives that are one step ahead view effective training programs as an opportunity to drive a high return on investment. By training their most valuable asset, their talent, they're investing in their ability to deliver future results.


Want to test out how AI-powered immersive training platforms could train your sales reps today?

Try for free

 

 

Posts You May Also Like:

The #1 Soft Skills Training Course for your Sales Teams 

Why AI is the Secret Weapon for Learning and Development (L&D)

Top 5 Soft Skills for Sales Success

 

Briah

Written by Briah

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