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Soft skills are extremely important and will become increasingly relevant as more and more tasks become automated. When will being creative or a team player ever go out of style? HR professionals agree: Ninety-two percent of talent professionals consider soft skills to be equally or more important than hard skills when hiring. Although there is a consensus that soft skills are important, 70% of talent professionals read body language as a way to assess soft skills and 57% admit they do not know how to accurately assess them.

Even though you can gather a lot from a person within the first seconds of meeting them, it is difficult to assess whether that person will likely succeed in a specific company or role.

This is where AI soft skills assessments can greatly assist you.

An interview is more than the succession of questions and answers between a candidate and an interviewer. It is rather about how the candidates: 1) present themselves, 2) organize their thinking, and 3) show the ability to articulate on the spot.

Especially when hiring salespeople, even more attention should be paid to the implications behind the literal interview responses. Questions should also provide an opportunity for candidates to show their ability to close a deal, reveal what motivates them internally, and give a glimpse into their working style and how they handle challenges.

An increasingly competitive landscape for recruiting talented employees requires the integration of new technologies and recruiting techniques. Soft skills are becoming increasingly important in today's business world but are hard to detect from a CV.

A sales person who quits your company will not only leave an emotional gap in your organization, but also a monetary gap in your annual balance sheet. Turnover causes surprisingly big costs, especially in your sales department. Now, you have to hire new sales people. The true costs are hard to estimate but can be calculated in order to know how to reduce them.

Admit it, sifting through an overwhelming number of CVs is not fun. It’s also often a waste of time considering that most applicants do not fit job requirements. You already have enough on your plate. The lengthy hiring process negatively affects candidates too—if waiting a long time, potential candidates may be deterred from an open position and into that of a competitor’s.

Artificial Intelligence (AI) is no longer just present in science fiction but is the driving force behind many of today’s technological breakthroughs encompassing various industries. While China presented the world’s first AI anchor in 2018, football clubs in London employed an AI Coach for tactical insights to improve their team performance, and animal conservationists currently use it to prevent poaching. Today, it improves the efficiency of simple tasks at home and at work. In fact, AI has the potential to fundamentally change the way companies do business.

Flowers are in bloom and it’s time for your company to do some spring cleaning—get rid of your outdated sales training techniques and make way for new, innovative methods. In times of constant digital transformation, sales reps face new challenges.

A smile is worth a thousand words

Everyday, we use facial expressions, gesture, body language, and our voice to communicate. With every word and expression our vis-à-vis evaluates our communication skills, personality and reacts to our emotions, whether we show or try to hide them.